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Why shared accounts in hospitals are no longer fit for purpose

For convenience and time reasons, hospital staff often work with shared accounts. This is quick and you don’t have to log into the system again for every transaction. However, this comes at the expense of data protection and IT security. So alternatives are needed. We will show you how you can continue to work conveniently and securely.

Reasons for the use of shared accounts

Working with shared accounts in hospitals or other healthcare organisations is not usually a deliberate practice, but can be due to various factors.

Hospitals often have a large number of healthcare professionals who need to access patient records, medical systems and other IT resources. Managing individual accounts for each employee can be administratively burdensome. Shared accounts are sometimes used to rationalise and simplify access.

However, there may also be a lack of resources and expertise to set up and maintain a comprehensive user management and security infrastructure. This is particularly the case in smaller or less well-funded healthcare organisations.

Another reason is time pressure. In emergency situations or busy areas such as the emergency department, staff may need to access information or systems quickly to save lives. In such situations, shared accounts can be set up temporarily to speed up the process.

However, this can be problematic for security and compliance reasons.

Why shared accounts are problematic

A lot of sensitive data is handled in hospitals. It is therefore particularly important to handle it with care. But there are also other reasons for individual accounts:

  • Data protection and security

    Hospitals process sensitive patient data and medical information. Working with shared accounts increases the risk of data breaches and unauthorised access to this information. Individual access for all employees enables better control over access to patient-related data and ensures compliance with data protection regulations.

  • Accountability and traceability

    With shared accounts, it is difficult to track responsibility for certain actions or access to certain data. Individual accounts allow activities to be clearly assigned to individual employees, which is important for identifying and rectifying misuse or errors.

  • Efficiency and productivity

    Individual accounts make it possible to better manage authorisations and access to specific resources. This often leads to a more efficient and productive way of working, as employees can access exactly the information and resources they need without wasting time on unnecessary searching or coordination.

  • IT administration

    Managing shared accounts can be complex for the IT department. Individual accounts are easier to manage, update and deactivate when employees leave the company or change their roles.

  • Audits and compliance

    Hospitals are required by law to adhere to certain compliance standards and safety requirements. Individual accounts make it easier to carry out safety audits and comply with regulations.

  • Password security

    Shared accounts often require passwords to be shared, which can compromise security. Individual accounts allow employees to create and manage their own secure passwords, which reduces the risk of password leaks.

  • Individualisation

    Individual accounts allow employees to adjust their settings and preferences to optimise the way they work. This can increase satisfaction and productivity at work.

Our solution – the BAYOOSOFT Access Manager

Individual accounts make everything far too complicated? With the BAYOOSOFT Access Manager, we can help. From standardising user and authorisation management to supporting the provision of IT services: BAYOOSOFT Access Manager optimises entire process chains and sustainably reduces operational costs while increasing information security. The administration effort for you remains low and no special IT expertise is required for the application.

Find out more

Are you afraid of forgetting passwords due to the changeover?

No problem: with our Access Manager Password Reset, you can reset your password yourself at any time without needing help from the IT department.

The AMPR also allows you to connect to KIS.

Meierhofer M-KIS is a specific implementation of a HIS (Hospital Information System) developed by Meierhofer AG. This software offers hospitals and healthcare facilities the opportunity to automate various processes, manage information efficiently, improve the quality of patient care and increase overall operational efficiency.

Would you like to test the BAYOOSOFT Access Manager yourself? Great, then contact us directly and arrange a non-binding product presentation with us.

Contact us
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